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Graduation and Awards Officer- London

  • Location:

    London – Central

  • Sector:

    Admin / Secretarial / Office Support

  • Job type:

    Temporary

  • Salary:

    £15 per hour

  • Contact:

    Sarah Mustafa

  • Contact email:

    sarah.mustafa@gordonyates.co.uk

  • Contact phone:

    02074944466

  • Job ref:

    1560025

  • Published:

    8 days ago

  • Expiry date:

    2024-11-28

Graduation and Awards Officer needed in Central London location. Hybrid role, full time hours, pays £15 per hour. Hours are 08:30-17:00 Monday- Friday. This role is for 3 months but may have potential to become permanent. This role starts Monday 11th November. 

WHAT WILL YOU BE DOING?
  • Assisting with organising the delivery of all graduation events
  • Managing student completion data with accuracy and attention to detail.
  • Preparing data to send to third party printer for batch certificate printing
  • Producing and sending hard copy certificates as required by graduates on an ad hoc basis
  • Assisting in the management of, and support for, our online certificate system
  • Responding to student queries via the Case Management System and by email
  • Providing reference requests about graduates to third parties
  • Producing letters for graduates as needed
  • Conducting data manipulation where required
  • Liaising with various departments across the organisation
  • Responding to informal student complaints
  • Conducting any other ad hoc tasks as required to support the University Central Admissions team
  • Undertaking any other reasonable duties commensurate with the level of the role 
  • Undertaking all duties and responsibilities in compliance with the rules and regulations  
  • Adhering, complying, and working in accordance with University and Departmental policies, procedures, codes of conduct and GDPR. 
  • Participating in training and professional development associated with the role 
ABOUT YOU
  • Knowledge of the Higher Education Sector
  • Excellent attention to detail
  • Administrative experience, preferably in the education sector
  • Advanced knowledge and experience of Microsoft Excel.
  • Knowledge and experience of Microsoft Outlook, Word
  • Problem-solving skills
  • Strong organisational skills with the ability to successfully multi-task
  • Ability to work effectively under pressure
  • Proactive, with the ability to work within a team
  • Self-motivated with an ability to thrive under pressure
  • Customer-focused with the ability to communicate at all levels with internal and external stakeholders
  • Good track record of GDPR compliance