We are working with our client to find a customer supply executive, to be successful you will need previous experience across B2B (trade clients would be preferred), Logistics and Operations. You will naturally be approachable and engaging.
This position is for an immediate start following successful interview; you will need to have immediate availability to start work or have notice of not more than 2 weeks.
Who will you be working for?
Our client is a growing and well-known craft beer specialist based in North London.
What Will You Be Doing?
- Daily Order Processing: Process orders and invoices daily for UK and export customers, ensuring accuracy and efficiency.
- Stakeholder Collaboration: Build and maintain collaborative relationships with key stakeholders, tracking and improving their reported service levels.
- Finance Coordination: Work closely with the finance department to collaboratively address and overcome challenges.
- Sales Support: Assist the sales team with onboarding new customers and work closely with partners.
- Customer Service Management: Handle inbound enquiries including customer service queries, PO support, and logistics issues.
- Stock Management: Collaborate with the stock management team, taking ownership of stock management from a customer perspective.
- Project Support: Support the customer supply team leader with ad hoc projects aimed at improving the customer experience.
- Automation Projects: Partner with the customer supply team leader to support and lead projects focused on automating and enhancing the order-to-cash process.
- Communication Skills: Excellent first-class communication skills, both written and verbal.
- Customer-Centric Approach: Eagerness to help customers and proactively solve their problems, consistently delivering excellence.
- Organisational Skills: Extremely organised with the ability to prioritise tasks effectively.
- Problem-Solving Abilities: Ability to think outside the box with a proactive approach to challenges.
- Calm Under Pressure: Ability to remain calm and effective in high-pressure situations.
- Deadline Management: Experience working to tight deadlines to ensure a positive customer experience.
This is an excellent opportunity to work for a rapidly expanding company with exciting plans for the future. Our client is offering a salary of between £29,000pa-£35,000pa (depending on experience) as well as benefits which include private healthcare, pension, discretionary bonus and much more.
The working hours are 8.30am-5.30pm Monday-Friday. our client operates a hybrid working model with at least 2 days in office each week.
To apply please click below.